How does shipping work?

All yarn is ready to ship and will be on its way to you quickly. We ship multiple days Monday-Friday and most orders are shipped within 1-2 business days. Shipping times may be delayed if we are on vacation but new collections will not be launched when we are planning time off.

All other orders require paid shipping and are sent via USPS. Once the package is accepted by USPS, Yarrrn Matey is no longer responsible. If there is an issue with the shipping once the item has been accepted by the post office, please contact USPS directly.

What dye do you use?

Acid dyes are used due to their colorfastness and longevity.

What are your washing instructions?

Hand wash cold, lie flat to dry is recommended. All yarns are washed and run clear prior to sale but some bleeding may occur depending on your water. If you are concerned about bleeding or have completed a colorwork pattern, we suggest using a color catcher during your wash.

Do you accept returns?

We do not accept returns. That being said, we want you to be happy with your experience with us. If you are unhappy with your order for any reason, please reach out and let us know so we can make it right.

Do you offer cake winding services?

We do not currently offer cake winding services.

Do you sell to businesses? Is there a discount?

We do sell to businesses and offer a discount depending on the quantity of items being purchased. If you are interested in our current discount structure, please send an email to YarrrnMatey@gmail.com. This discount is only available for businesses but we do run sales throughout the year for other buyers.